l344 Responsible Gaming — Safe and Enjoyable Gaming
Play for fun, not for problems. l344 is committed to keeping your gaming experience safe and balanced — with deposit limits, self-exclusion and 24/7 support.
Our Responsible Gaming Tools
l344 believes that building healthy gaming habits is every player's right. That is why we have added multiple safety tools directly to your account.
Deposit Limit
Set how much money you can deposit per day, per week or per month. Once a limit is set it takes effect immediately. A 24-hour waiting period applies if you want to increase a limit.
Session Time Limit
Set a time limit for how long you play in one session. Once the set time is reached, the platform will automatically suggest you take a break and log you out if needed.
Self-Exclusion
Activate self-exclusion to temporarily or permanently stop yourself from accessing the platform. Options are available from a minimum of 7 days up to a permanent closure.
Loss Limit
Set a limit on how much you are willing to lose within a given period. Once that limit is reached, l344 will automatically stop your betting to keep you protected.
Cooling-Off Period
If you feel you need a short break while playing, activate a cooling-off period. Your account can be temporarily suspended for any duration from 24 hours to 30 days.
Support and Guidance
If you have any concerns related to gaming, speak directly with our 24/7 Bengali live chat support. Our team will assist you with complete confidentiality.
For Adults Only
You must be at least 21 years old to open an account and play at l344. We use national ID or passport details to verify age. Accounts belonging to underage individuals are closed immediately.
Problem Gambling Warning Signs
The first step to being a responsible player is staying aware of your own behaviour. If any of the signs below appear, seek help right away — that is a sign of courage, not weakness.
Remember, gambling is entertainment — not a source of income. Set a budget before each session and stop playing if you lose, rather than trying to win it back. l344 is always here for you.
Emotional and Financial Warning Signs
- Placing bet after bet trying to recover lost money (chasing losses)
- Repeatedly lying about gambling or hiding it from family and friends
- Spending money on gambling that is meant for bills, debts or household needs
- Feeling restless, irritable or anxious when not gambling
- Repeatedly failing to stop gambling
Social and Behavioural Warning Signs
- Prioritising gambling over work, family or loved ones
- Thinking that placing bigger bets will bring more enjoyment
- Gambling disrupting sleep, eating or daily routine
- Being afraid to check account statements or bank balance
How to Use Protection Tools
Follow these steps at any time from the settings menu of your l344 account to take control of your gaming.
Log In to Your Account
Go to the l344 Login page and log in with your username and password. If two-step verification is active, enter your OTP.
Open "Responsible Gaming" Settings
From the profile menu, click on the "Responsible Gaming" option. All limit and exclusion tools are available here.
Set Your Preferred Limits
Enter your preferred amount or time for deposit limit, loss limit or session time, then click the "Save" button.
Activate Self-Exclusion (if needed)
If you want a long break, choose the self-exclusion option. Select a duration — your account will be deactivated from the moment it is confirmed.
Get Help from Support
If you are unable to change the settings yourself or need urgent help, let our team know via live chat — they will take action right away.
Review Regularly
Review your gaming history and transactions at least once a month. If you notice any unusual pattern, reduce your limits right away.
Self-Exclusion and Limit Policy
Below is a detailed breakdown of how each tool works under l344's responsible gaming policy.
Deposit Limit
The minimum daily deposit amount is ৳200. Lowering a limit is immediate, but a 24-hour cooling period applies when increasing one. This is the most effective way to prevent overspending.
Time-Out
Your account can be temporarily suspended for 24 hours to 30 days. During this time, logging in, depositing or betting is not possible. The account is reactivated automatically once the period ends.
Self-Exclusion
Accounts can be closed from 7 days up to permanently. If an attempt is made to open a new account during an exclusion, it will be rejected and the support team will be notified.
Age Verification
NID or passport verification is mandatory at registration and before any withdrawal. Accounts belonging to anyone under 21 are permanently closed immediately and any deposited balance is returned.
A Checklist for Healthy Gaming Habits
Responsible gaming is not just about avoiding problems — it is a positive mindset. Adopting the habits below will make gaming a genuine form of entertainment.
At l344, the terms and conditions for every bonus and promotion are clearly stated. Read the terms and conditions before playing and make sure you understand the bonus wagering requirement (25x) before deciding.
- Set a fixed budget before playing and do not exceed it.
- Do not place more bets trying to recover lost money.
- Never think of gambling as a way to earn money — it is entertainment.
- Keep your deposit limit and session time limit active.
- Keep gaming time separate from time with family, friends and work.
- Do not play when you are tired, under stress or have been drinking.
- Take regular breaks — at least 10 minutes of rest every hour.
- Review your monthly transactions and keep track of your spending.
- If you feel you are losing control, activate self-exclusion right away.
- If you think there is a problem, get help from l344's live chat — without hesitation.
Questions and Answers About Responsible Gaming
Answers to frequently asked questions are available here. Visit our FAQ page to learn more.
Play Safe, Play Happy
l344 is committed to keeping your entertainment safe. Enjoy our games today and get help with any questions.